Why Is My Ring Camera Not Connecting to Wifi? (Quick Troubleshooting)

Ring cameras are super important for keeping your home safe these days. They help you relax knowing you can keep an eye on things even when you’re not around.

However, there are sometimes when dealing with Ring cameras not linking up to Wi-Fi can be a real headache for you.

It’s not just annoying, it could potentially put your home security at risk.

So, we’re going to look into how this sort of issue arises and give you corresponding solutions to fix it up, so you can rest easy knowing your home is secure.

6 Common Causes Ring Camera Not Connecting to Wifi

There could be many reasons for your Ring camera to drop Wi-Fi connection but some of the most common causes are –

01. Weak Wi-Fi Signal

A poor Wi-Fi signal strength is not only frustrating for your day-to-day tasks but also for your Ring camera to lose connection as well.

A weak signal can make it difficult for the camera to stay connected properly.

02. Incompatible Wifi

Your Wi-Fi device could be 5 GHz compatible whereas your Ring device might not. This is one of the common problems for Wi-Fi connection errors.

03. Firmware/Software Issues

If your Ring device or router is outdated, this might be a cause for your Ring device to drop Wi-FI connectivity.

Not only that, if your firmware is corrupted then there can be connectivity issues as well.

04. Incorrect Wi-Fi Credentials

If you type in the wrong Wi-Fi credentials while setting up, your camera might not be able to connect to the internet.

05. Interference from Other Devices

Other gadgets nearby that give off electromagnetic signals can mess up your Wi-Fi connection.

06. Using VPN or Ad Guard

While setting up your camera, if you use VPN or Ad Guard in your mobile, there are chances that your Ring Camera might lose Wi-Fi connectivity.

Troubleshooting Ring Wifi Device (Steps to Follow)

Troubleshooting Ring Wifi Device

To address the above-mentioned probable causes of your Ring camera not connecting to Wi-Fi, just follow these steps:

Step-01: Check Wi-Fi Signal Strength

Ensure that your Wi-Fi signal strength is strong enough and make sure that your router and camera are in an admissible distance so that they do not drop your Wi-Fi connection.

This way, the camera gets a good signal when you’re setting it up and connecting it to your account and the cloud servers.

If you’re having trouble with your Wi-Fi signal, consider upgrading to a mesh network system or adding a Wi-Fi extender.

Step-02: Check Router Compatibility

Make sure that both your Wi-Fi router and Ring camera are the same Wi-Fi compatible.

For example, if your Ring camera is only 2.4 GHz compatible, try connecting with only a 2.4 GHz Wi-Fi network.

Similarly, if your Ring camera is 5 GHz compatible, only connect it with a 5 GHz Wi-Fi network.

Step-03: Restart the Ring Camera

Consider restarting your camera power cycle to restart data transmission.

Just restart the camera by unplugging it from the power source and wait for a bit. Then plug it back into the power source.

Step-04: Power Cycle the Wi-Fi Router

Power cycling your Wi-Fi router will ensure internet refresh and will solve if there is any IP issues.

Just switch off your Wi-Fi router, wait a minute, and switch it back on to refresh the connection.

Step-05: Ensure Correct Wi-Fi Credentials

Double-check your Wi-Fi network name and password.

You can also try forgetting your Wi-Fi network and reconnecting it again by entering the correct credentials.

Step-06: Update Firmware and Software

Check for both software and firmware upgrades for both your router and Rng device. If there are any updates, install them.

Also, make sure that your devices are not corrupted or damaged.

If there is physical damage present, consider upgrading your devices.

Step-07: Check for Interference

Make sure to relocate the camera away from any other gadgets or appliances that could be messing with the Wi-Fi connection.

Step-08: Disable VPN. Firewall or Ad Guard

When setting up your devices, make sure that your phone or router isn’t connected to any VPN or Ad Guard.

If so, disable them otherwise they will hinder Wi-Fi connectivity.

Step-09: Contact Ring Customer Support

If all the above-mentioned solutions fail to solve Wi-Fi connectivity, you should consider contacting Ring customer support for assistance and guidance in fixing your issue.

Preventive Measures to Avoid Ring Wifi Issues

As we all heard the term “Prevention is better than cure”, here are some tips for you so that you can prevent Wi-Fi connectivity issues in the future.

  • Regularly update firmware and software
  • Maintain a strong Wi-Fi signal
  • Use a Wi-Fi extender if needed
  • Minimize internet interference

In summary, dealing with Ring camera connection problems needs patience and careful attention.

By using the suggestions mentioned here, you can identify and fix issues when your Ring camera won’t connect to Wi-Fi.

Don’t forget to take preventive steps to avoid similar problems in the future and keep your home safe.


How to check Wi-Fi signal strength? 

You can check Wi-Fi signal strength using your smartphone or computer’s built-in Wi-Fi settings or by using a Wi-Fi signal strength meter app.

What if restarting the camera doesn’t work? 

If restarting the camera doesn’t resolve the issue, try power cycling the Wi-Fi router and ensuring the correct Wi-Fi credentials are entered during setup.

Can outdated firmware cause connectivity issues? 

Yes, outdated firmware or software on both the Ring camera and Wi-Fi router can lead to connectivity issues.

It’s important to update firmware to ensure compatibility and security regularly.

How do you know if a router is compatible with Ring cameras? 

Visit the official Ring website and check the compatibility requirements of your product by searching with product model.

Cross-check your requirements with your router’s specifications.

Will using a Wi-Fi extender improve connectivity?

Yes, a Wi-Fi extender can improve connectivity by enhancing the Wi-Fi signal and extending its range, especially in areas with weak signal strength.